Refund policy


Refund & Return Policy

At ABBASI Trader, customer satisfaction is our priority. We want you to shop with confidence. If you receive a damaged, defective, incorrect, or significantly different product, we are here to help.

1. Eligibility for Returns

You may request a return or exchange if:

  • You received a damaged or defective product.

  • You received the wrong product, size, color, or quantity.

  • The product is significantly different from its description.

  • The item has not been used, washed, altered, or damaged after delivery.

  • The product is returned in its original condition and packaging, where applicable.

2. Return Request Period

Return or exchange requests must be submitted within 7 days of receiving your order.

To request a return, please contact us with your order number, reason for the return, and clear photos/videos of the product.

3. Non-Returnable Items

Certain products may not be eligible for return due to hygiene, safety, customization, or other product-specific reasons. Any such restrictions will be mentioned on the relevant product page.

Items that have been used, washed, damaged, altered, or returned without their original packaging may not be accepted.

4. Refunds

Once we receive and inspect the returned product, we will notify you whether your refund has been approved.

If approved, the refund will be processed through the applicable payment method. Processing times may vary depending on the payment provider or bank.

5. Return Shipping

If the return is due to our error, such as receiving a damaged, defective, or incorrect product, ABBASI Trader will cover the applicable return shipping cost.

For returns requested for other reasons, the customer may be responsible for return shipping costs.

6. Exchanges

If you receive a damaged, defective, or incorrect item, we may offer an exchange for the correct product, subject to availability.

If the requested replacement is unavailable, we may offer an appropriate refund or alternative solution.

7. Damaged or Incorrect Orders

Please inspect your order as soon as you receive it. If your order arrives damaged or you receive an incorrect item, contact us within 7 days and provide photos/videos showing the issue.

We will review the request and provide the appropriate solution.

8. Cancellation

Order cancellation requests should be made as soon as possible after placing the order. Once an order has been processed or shipped, cancellation may no longer be possible.

9. Contact Us

For any return, exchange, or refund-related questions, please contact ABBASI Trader through the contact details provided on our website.

ABBASI Trader
Thank you for shopping with us.